RETURN POLICY

Buyinstrumentation.com requires contact within 3 business days by the customer if there are any errors in the order or if the goods are damaged. The customer is required to call or email sales@buyinstrumentation.com to receive a return authorization number so the products can be tracked and appropriately marked once they are received at our facility. The customer has 1 week to return item to Buyinstrumentation.com once the authorization number is given. All returned items will be inspected by a production team member and issued a refund based on the results of the inspection.

All returned items must be repacked and returned in their original packaging for protection. The customer is responsible for any damage that occurs during return shipment. Damaged returns will not be refunded and customer must file a claim with the carrier. Initial and return shipping costs will not be refunded.

Please allow 1-2 weeks to process your return and refund. Shipping cost is not refundable.